For our client we are looking for Senior Solution Consultant or Solution Experts
Please note that the CV need to be in English and in word format
About our CRM Project:
Move towards group wide CRM to increase sales performance, cross-selling and up-selling and to accelerate lead-to-opportunity funnel. Target is to have: The Company wide CRM solution and harmonized customer data to be utilized across the group for all customer engagement activities. Well functioning customer profitability analysis and reporting, reflecting all our business models. Harmonized in-bound sales capabilities and technologies.
We are harmonizing our operations, solutions and processes towards “One Company”, unified way-of-working. Our Sales and Marketing functions are currently using different MS Dynamics CRM solutions (Cloud and on-premise), multiple marketing automation solutions and large variety of other related tools. Now we are in May starting One CRM program to design and implement a group wild MS Dynamics Customer Engagement (CE) solution, replacing all the other CRM solutions during year 2019. In “One CRM program” we will also implement Voice of Customer (for customer satisfaction surveys), Dynamics 365 Marketing solution (for marketing automation and marketing activities), analytics and reporting with MS PowerBI and document management with MS SharePoint solution. Go-Live and deployment will happen in waves for different countries, business units and companies.
Senior Solution Consultant or Solution Experts, 2-3 persons, with solid experience and track record from similar CRM projects, skilled with the following tools: MS Dynamics CE (Cloud CRM), MS Voice of Customer, MS Marketing and MS Power BI reporting. MS SharePoint skills are seen as an advantage. (Or at least some of these tools). MS Power Apps experience is also Experience in requirement analyses, design, development and testing (or most of these).
Working languages: English or Finnish. Other languages can be seen as an advantage: Swedish, Norwegian, Danish, Russian.
Working location: Espoo
Work load: 100% Full time (7,5 h workday)
Duration: start asap, project ending by end of 2019.
Please, apply directly through our system with
- your updated CV
- your hourly rate (all included)
- name and telephone number to 2 reference persons eWork can contact (we will contact your reference persons first after contact with you)
- information on when you are available to start
- in the Motivation describe why you are suitable for this assignment - refer to earlier assignments, employments, education and personal qualities.
ASAP - 29/12/2019
Cloud & Virtualization
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